Terms of service

Terms & Conditions

1. About Us
Company: Lanzeira, Lda.
VAT Number: 504237918
Address: Rua Artur Moreira Sabido nº20, São Domingos de Rana, 2785-640 Lisbon, Portugal
Email: [email@coopartists.com]
Phone: +351 911 958 498

2. Site Usage
By accessing and using this website, you agree to comply with these Terms & Conditions.
Any illegal use or activity that infringes the rights of others is strictly prohibited.

3. Purchases and Payments
All products and services are purchased through coopartists.com.
Accepted payment methods include Visa, Mastercard, Apple Pay, and Google Pay.
All orders include free shipping.
Average delivery time: 3–5 business days in Portugal, 4–7 business days in Europe.
We currently deliver to Portugal and other European countries.

4. Returns and Cancellations
In compliance with Portuguese law, customers have 14 days from the delivery date to request a return or order cancellation.
Products must be unused, undamaged, and returned in their original packaging.
Some services may have specific return conditions.
To initiate a return or cancellation, please contact [email@coopartists.com].

5. Intellectual Property
All website content—including images, videos, portfolio materials, text, and design—is the property of Lanzeira, Lda. or its partners.
Reproduction, distribution, or reuse without prior written permission is strictly prohibited.

6. Limitation of Liability
Lanzeira, Lda. is not responsible for:

  • Delays in delivery beyond our control.

  • Technical issues or temporary downtime of the website.

  • Indirect or consequential damages arising from the use of the website or purchase of products/services.

7. Changes
Lanzeira, Lda. reserves the right to update or modify these Terms & Conditions at any time without prior notice.
The updated version will be published on coopartists.com and will take effect immediately.

8. Governing Law and Dispute Resolution
These Terms & Conditions are governed by Portuguese law.
Any dispute will be resolved in the competent courts of Lisbon, Portugal.